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Question: How
often should I clean my equipment?
Answer: Usage rate, application
type, and the external environment determine how often equipment
should be cleaned. For external / high use terminals, daily cleaning
is recommended. For internal / lighter use applications, weekly cleaning
should be sufficient. Ultimately, users should spend a period of
time analyzing the results of each cleaning process and should create
a cleaning regiment based on the amount of dirt and debris removed
after each clean.
Question: How does a Waffletechnology™ cleaning
card differ from the regular cleaning card I am currently using?
Answer: Unlike flat cleaning cards, Waffletechnology™ cleaning
cards incorporate flexible, raised cleaning platforms on both the
top and bottom surfaces. These cleaning platforms are essentially
spring loaded, dramatically increasing the pressure applied throughout
the cleaning process. These raised platforms, due to their shape
and flexibility, also access critical components that flat cards
cannot touch. The recessed sensors of most bill validator machines
and the rounded optical lenses of card readers can only be thoroughly
cleaned by Waffletechnology™ cleaning cards.
Question: Can I use the card more than once?
Answer: Typically, you should not use a card
more than once. Dirt and debris that is removed from a piece of equipment
should not be re-introduced to that piece of equipment. Never re-use
a card that is significantly dirty from removing contaminants through
the first cleaning process. When a cleaning card looks quite clean
after the initial use, it can be reused in an effort to loosen built
up dirt. However, when multiple uses result in little or no debris
removal, the cleaning regimen should be reexamined. To achieve the
best clean of an extremely dirty piece of equipment, use new cards
until there minimal or no dirt remaining.
Question: Why use a Waffletechnology™ cleaning
card?
Answer: Cleaning cards are used for the purposes
of preventing expensive maintenance and replacement costs, eliminating
or minimizing failed transactions, which result in frustrated and
unsatisfied customers, and to ensure overall efficiency and reliability.
Waffletechnology™ cleaning cards achieve a level of clean that
is unmatched. Using Waffletechnology™ cleaning cards allows
the user to achieve a more advanced clean, while actually decreasing
cleaning frequency, which saves time and money.
Question: How do the prices of Waffletechnology™ cleaning
cards compare to traditional flat cards?
Answer: Due to the incorporation of additional manufacturing operations, and
because of the dramatic increase in function and performance, Waffletechnology™ cleaning
cards are more expensive than traditional flat cards. However, due to the
potential to decrease cleaning frequency, the use of Waffletechnology™ cleaning
cards can result in a net savings on cleaning card spending.
Question: Where can I buy Waffletechnology™ cleaning
cards and what do they cost?
Answer: Waffletechnology™ cleaning cards
can be purchased from hundreds of authorized dealers, distributors
and OEMs. Please contact your local or industry cleaning and maintenance
products supplier. If they do not carry Waffletechnology™ cleaning
cards, request that they add it to their line. Key words such as
cleaning cards, card readers, and technical cleaning can help you
when using various internet search engines. Your supplier will provide
you with pricing information.
Question: What is the shelf life of Waffletechnology™ cards?
Answer: As long as the seal of the foiled pouch
containing the cleaning card is not violated, the card will maintain
its effectiveness. For product quality and reliability reasons, it
is recommended that cards be used within two to three years after
purchase.
Question: What equipment can I use Waffletechnology™ cleaning
cards on?
Answer: Waffletechnology™ is currently being
incorporated into cleaning cards for dozens of applications; however,
the products presently available on the market that incorporate this
technology clean mechanisms such as:
• Dollar Bill Acceptors
• POS Terminals
• Swipe ATM’s
• Hotel Door Locks
• Time/Badge
• Pay at the Pump
• Player Tracking
• Airline Check-in Kiosk
Question: Are Waffletechnology™ cleaning
cards endorsed by the equipment manufacturers?
Answer: Waffletechnology™ is receiving
vigorous support and endorsement from numerous major original equipment
manufacturers. The official endorsement process is lengthy and there
are hundreds of OEMs to go through this process with; however, Waffletechnology™ cleaning
cards promise to be the most widely endorsed technical cleaning products
on the market.
Question: Can Waffletechnology™ cleaning
cards be customized for special applications?
Answer:
The locations of sensors and optical lenses vary
depending on the manufacturer and style of the equipment. Generic
Waffletechnology™ cards exist to provide a quality clean of
most every type of machine. Custom Waffletechnology™ cleaning
cards can be developed specifically for certain machines. These cards
are different because the location and characteristics of the cleaning
platforms are based on the specific requirements of the equipment.
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